A hands-on digital experience leader who can shape the strategy and ship the work.

Across 12+ years, I have built, governed, and optimized public-facing websites and campaigns in aviation, higher education, public schools, and independent brands. I translate stakeholder goals into requirements, content structures, responsive pages, accessible publishing workflows, analytics, and continuous improvement.

Open Full Résumé
12+years in web operations and digital strategy
40+Drupal websites managed at NEIU
80%accessibility compliance improvement
80M+annual airport travelers served

Experience across complex, public-facing digital environments.

2017—Present

Chicago Department of Aviation

Web Author

Manage and improve high-visibility public websites serving more than 80 million travelers annually. The work spans enterprise CMS publishing, accessible page development, campaign delivery, analytics, QA, stakeholder coordination, documentation, and digital governance.

2023—Present

Southern New Hampshire University

Adjunct Faculty · GRA 410

Teach portfolio strategy, design rationale, web-ready asset preparation, accessibility, critique, and professional presentation—connecting classroom decisions to employer expectations and measurable student outcomes.

2014—2017

Northeastern Illinois University

Website Specialist

Managed more than 40 Drupal websites and campaign landing pages, supported a $300K brand initiative, reduced bounce rates through UX and analytics, and coordinated admissions, marketing, design, and agency partners.

2013—2014

Chicago Public Schools

Junior Information Technology Analyst

Managed and optimized more than 30 SharePoint CMS sites, improved SEO rankings by 50%, and built landing pages and campaigns that generated more than 250 student leads while coordinating with IT, communications, and marketing teams.

Platforms + Front-End

HTML, CSS, JavaScript, responsive design, Adobe AEM, Drupal, WordPress, SharePoint, semantic structure, WCAG/ADA accessibility, cross-browser testing, QA, and UAT.

Strategy + Optimization

Digital strategy, requirements gathering, information architecture, UX writing, SEO, campaign planning, GA4, Tag Manager, dashboards, A/B testing, CRM, email, and content performance.

Delivery + Governance

Stakeholder facilitation, vendor coordination, project scope, content standards, documentation, issue resolution, cross-functional delivery, mentoring, MBA-level business perspective, and higher-education teaching.

Looking for someone who can connect digital strategy to hands-on delivery?

I am interested in web strategy, digital experience, CMS leadership, content operations, accessibility, and cross-functional delivery roles.

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